Contact us

The Trust know that accessing care and support for yourself or a loved one can be extremely hard; a time which can often be difficult and emotional for people, which is why the Trust tries to offer as much help and information as they can.

Whilst we hope our website gives you some insight into what life would be like to receive support from one of the Trust’s services, it can never compare to actually visiting and experiencing the real thing; meeting members of our team and/or other people who have the lived experience and know what it is like to receive a service from the Trust.

Naturally, you are more than welcome to come and visit at a time to suit you and we’d encourage you to contact us beforehand so we can ensure an experienced member of the team is there to meet you.

If you have any questions, or would rather chat with us before your visit, please call us or complete our short contact us form below and we’ll be sure to be in touch as soon as possible to see how we can help.

COMMENTS, COMPLIMENTS AND COMPLAINTS

We warmly welcome and encourage all types of feedback as it enables us to pass on our thanks to our amazing team members as well as identify areas for continuous improvement.

If you have a comment, compliment or complaint, please feel free to complete our contact us form, or alternatively you may prefer, to contact a member of our senior leadership team on the details below:

Email us: admin@bgtrust.org
Call us: 01206 543517(Monday-Friday, 9am-5pm)
Write to us: Balkerne Gardens Trust, Parsley House, Colchester, CO1 1PR

 

Get In Touch