“Thank you seems an inadequate word, but it is heartfelt from the whole family.“
Relative
Hear more compliments“Just to say a HUGE thank you for all your love, care and support shown to Mum and Dad, MUCH APPRECIATED! Everyone has a ‘can do’ approach, always kind and friendly, totally professional. Every town needs a Balkerne Gardens”.
RelativeFreda Gunton Lodge resident
“We are all so grateful for the love and care you gave Mum in her final days. The kindness you showed to all of us made the worst, most painful time bearable”
Freda Gunton Lodge relative
“Dad has been a resident for just over a year. He initially went for respite care but loved it so much he decided to stay. Everybody who works at the home, with no exceptions, is so kind and friendly. It is Dad’s home now and he is looked after very well with dignity and respect. There are always plenty of carers available to help Dad with anything he needs. Dad has always enjoyed the home cooked food and menu choices”.
RelativeFreda Gunton Lodge
“Sonia’s admission did not disappoint. I discovered that Cheviot is so much more than a nursing home – it is truly a ‘home from home’. Clean and safe with caring and compassionate, well-trained staff who always treated Sonia with dignity and respect”
RelativeCheviot Nursing Home
“We are writing to say a deeply heartfelt “thank you” for the wonderful care you all gave to Graham. We could not have wished for a kinder, more generous welcome for him and all the family and friends who visited. You all ensured that his last days were peaceful and dignified. From all the family – love and thanks”.
RelativeCheviot Nursing Home
“I wish to say a big thank you for the care Mum and Dad received, they said all the staff are lovely and nothing is too much trouble. They have enjoyed the activities and meeting/ talking to other residents, which I am sure they will miss when they return home. Hopefully, this might encourage them to attend local activities. Also, they enjoyed all the great food that has been provided non-stop. Their mental wellbeing has improved so much during their stay”.
Family memberFreda Gunton Lodge
If you’ve had a positive experience, we’d love to hear about it. Your kind words help us recognise our team’s hard work and continue delivering great service.
You can send your compliments to us by completing the form below or email admin@bgtrust.org