Care At Home
Care at Home is a specialist service for people aged over 65. The service offers care and support to local people living in their own homes. The service operates from a shop front in Crouch Street, Colchester, and the team welcome visitors dropping in for advice or to discuss their need for a service.
The range of services provided includes those termed personal care (such as assistance with mobility, bathing/showering, dressing, continence care, getting into and out of bed, eating/drinking/medication supervision and administration) and ‘good neighbour’ services (such as shopping, food preparation, cleaning and organising the home, making/changing beds, washing and ironing, care of house plants, escorting to appointments including religious services or social activities, a daily contact service, ordering shopping, putting out rubbish, collecting prescriptions).
At the core of this service is the customer, their relatives and friends. To understand the needs and preferences of each individual, we undertake an assessment and from this we write a care plan which the customer then signs to say that they agree with it. Our service is guided by the customer, the standard to which we provide that service is defined by us and we hope to provide the best possible support and care.
If you would like to take a look at our customer contract please click Care at Home Terms and Conditions.