Facilities & Services
All tenants have access to a wide range of facilities and services at Balkerne Gardens Trust, including:
- well-kept garden and pond
- communal lounge
- guest room
- proximity to theatre, shops, pharmacies and post office
- excellent transport links to London and Norwich
- information on cycling and walking routes
- 24 hour on-call system in each flat
- manager and staff on duty or on-call 24 hours a day
- property maintenance
- evening/night site patrolled security
- window cleaning
- recycling facilities
- laundry facilities
- access to hairdressing at our residential home’s purpose-built salon
- regular activities arranged on site and outings/holidays
- satellite/digital television
- regular visits from the mobile library
- weekly mobile shop and fresh fish van visits
- quarterly Tenant Representative Committee meetings
Parking
Parking is very limited on site. Visitors should only use the parking facilities for picking up or dropping off a tenant. Nearest car parks are at the rear of the Williams & Griffin department store or St Mary's car park on Balkerne Hill. Please let staff know if any disabled visitor requires on-site parking.
Smoking
Smoking is not permitted in communal areas. Tenants who smoke are welcome to do so in their own flats but please be considerate of other tenants and staff.
Pets
Caged birds or other small pets may be kept in your flat, subject to discussion with the Sheltered Housing Manager. We regret that it is our policy not to allow cats or dogs to be kept in flats, but visitors are welcome to bring their dogs to visit as long as they are kept on a lead.
"Living in Balkerne Gardens is a dream come true for me. I have a flat overlooking the beautiful garden and caring staff are on hand to help us with any problems. At the same time we are left to live our life without intrusion, secure in the knowledge that someone is available should we need them." – Janet Woods, Tenant
